TERMS & CONDITIONS

PLEASE NOTE ALL PRODUCTS SOLD ON CHEARBEAUTY.COM ARE UP TO U.K & EUROPEAN STANDARDS!

Cosmetic Patch Test

Because everyone’s skin tolerance is different it is advisable that a small patch test is conducted before the product is fully used to ensure the product is suitable for your skin. If skin is irritated or an allergic reaction has occurred immediately discontinue use, if necessary, seek medical advice.

SKIN LIGHTENING
Skin lightening results may vary from one individual to another, and results may be gradual, please note most lightening products require regular use, results won’t be instant overnight.

(Please note, we only accept unopened/unused returned products which have been ordered from us within 14 days working days of receipt).

Delivery within the United Kingdom

We aim to dispatch all orders as soon as possible after receipt, please allow 3-7 working days for delivery. (Please note we are not held accountable for delays occurred via the courier during postal transit, or public holidays).

International delivery

We aim to dispatch all orders as soon as possible after receipt. Please allow 5-14 working days for delivery for Europe and 5- 20 working days for Worldwide. (Please note we are not held accountable for delays occurred via the courier during postal transit, customs or public holidays).

EU & International Shipping – The customer is required to pay any import costs issued by their country if incurred, such as VAT, duties, and clearing fees.

 

Postage Charges

U.K postage is charged at a fixed rate of £3.95 for all orders.

EUROPE postage is charged at a fixed rate of £18.95 for all orders.

AUSTRALIA & NEW ZEALAND postage is charged at a fixed rate of £35.95 for all orders.

JAPAN, ASIA & MIDDLE EAST postage is charged at a fixed rate of £32.95 for all orders.

USA & CANADA is charged at a fixed rate of £28.95 for all orders.

REST OF THE WORLD is charged at a fixed rate of £45.95 for all orders.

Refusal to accept an order

We may refuse to accept an order, where goods are not available, where payment authorisation is not meet, or if there has been a pricing/product description error or bad account usage.

Pricing

All prices include VAT.

Cancellation Rights

If you wish to cancel your order before we have dispatched the order you can notify us by email @ info@chearbeauty.com. If goods have been dispatched, the costs of returning the goods to us shall be incurred by you the customer.

Returns & Refund Policy

You can return unopened goods, that you have ordered from us for any reason within 14 days working days of receipt, for a full refund or exchange. The costs of returning the goods to us shall be incurred by you the customer.

Upon receipt of the goods we will give you a full refund of the amount paid or an exchange as required.

Complaints

CHEARBEAUTY.COM believes that all goods supplied are of the highest quality and attempt to provide an excellent service at all times. However, should any goods or aspect of our service do not meet your expectations please let us know by emailing info@chearbeauty.com.

Faulty products

CHEARBEAUTY.COM believes that all goods supplied are of the highest quality. However, should any goods appear faulty please let us know ASAP by emailing info@chearbeauty.com. Our customer service team will aim to promptly resolve the issue.

Customer Support

Our customer support telephone number is +44 (0)208 795 5343 (standard call rate) 10am -4pm GMT Monday – Friday, you can also email us @ info@chearbeauty.com.

You can contact us via:

Email: info@chearbeauty.com

Post: CHEARBEAUTY.COM

Sonik Products Ltd
Block C Woodside End
Wembley, Middlesex
HA0 1UR

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